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Eleme
Alibaba's food delivery platform deeply integrated with Alipay for food, grocery, and pharmacy delivery
Official Links
Download Official App
Download the Eleme app or access via Alipay mini program for food delivery
Features
Food Delivery
Fast food delivery from nearby restaurants, typically 30-45 minutes. Covers Chinese, Western, Japanese, Korean, and many more cuisines.
Alipay Integration
Seamless payment via Alipay with extra membership discounts for Alipay users. One-tap ordering after linking your account.
Supermarket Delivery
Fresh groceries, snacks, beverages, and household items delivered in 30 minutes. No need to leave your hotel.
Pharmacy Delivery
Order medicines and health products for delivery — available 24/7 in most cities across China.
Membership Rewards
Eleme Super membership: free delivery, exclusive coupons, and priority service. Great value for frequent users.
Multi-brand Coverage
McDonald's, KFC, Starbucks, Pizza Hut plus thousands of local Chinese restaurants — enormous variety at your fingertips.
Usage Guide
1
Step 1
Download Eleme from the App Store, or access via Alipay's food delivery section on the home page
2
Step 2
Log in with your Alipay account or register with a phone number
3
Step 3
Set your delivery address (hotel address recommended for tourists so the rider can find you easily)
4
Step 4
Browse restaurants by category: Chinese, Western, Japanese, Korean, Desserts, Drinks, etc. Sort by distance or rating
5
Step 5
Add items to cart — check "spend-more-save-more" discount thresholds to maximize savings
6
Step 6
Add delivery notes if needed (e.g., "No spicy", "Less ice", "Extra vinegar")
7
Step 7
Pay with Alipay — international tourists can use Tour Pass to complete payment
8
Step 8
Track delivery progress in real-time on the map and wait for your food to arrive
Pro Tips
- Eleme and Meituan are direct competitors — compare both for the best deals before ordering
- Eleme is deeply integrated with Alipay — if you already use Alipay, Eleme is more convenient
- Look for "Red Packet" deals — random discounts applied to your order automatically
- Peak delivery hours (lunch/dinner) have higher fees — order at off-peak times (2-4PM) for lower costs
- The "Supermarket" section is great for buying water, snacks, and toiletries without going to a store
- If you need medicine, the "Pharmacy" section delivers over-the-counter drugs to your hotel
- Add frequently ordered items to favorites for faster reordering on subsequent days
